Privacy Policy

This Privacy Policy explains how Sensus AI (FZCO), including our website at sensusai.io and our products SensusAI Trend, RealtyPulse, and Mnemora, collects, uses, and protects information.

Information We Collect

We may collect information you provide directly, such as account details, contact details, feedback, support requests, and information you choose to submit through forms or product workflows.

We may also collect technical and usage information, such as IP address, browser type, device information, approximate location, pages viewed, referring pages, timestamps, and product interaction events needed to operate, secure, and improve our services.

How We Use Information

We use collected information to operate the website and products, authenticate users, respond to support requests, improve performance, prevent abuse, analyze usage patterns, comply with legal obligations, and communicate service-related updates.

Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to keep sessions working, remember preferences, measure performance, and understand product usage. You can usually control cookies through your browser settings, though some features may not work properly if they are disabled.

How We Share Information

We do not sell personal information. We may share information with service providers and infrastructure vendors that help us host, operate, secure, analyze, and support the website or products. We may also disclose information when required by law, to protect our rights, or as part of a business reorganization, financing, or acquisition.

Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain security, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the context in which it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. To make a request, contact us at apple@sensusai.io.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will review the request.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date on this page. Material changes may also be communicated through the website or product where appropriate.

Contact

For privacy questions or requests, contact apple@sensusai.io.